Is the customer always right? Take a deep dive into the world of hospitality and customer service with co-founder of the Hospitality Leadership Academy, Alec Dalton. Listen to him speak to how COVID affected the hotel business, his time working with the Disney organization, and his tips on how to create great customer experiences by building relationships between the customer and the brand.
Funding A Startup with Michael Otis
Explore the world of startups with this week’s Business Edge guest: Michael Otis! Co-hosts Chrissy and Nicole talk with Michael about startup accelerators such as Y Combinator, identifying how to make startups more successful, and the differences between working at startups vs. established companies.
Career Transitions with Nicole Klemp
Thinking about making a career transition? We’re learning all about that this week with Nicole Klemp! In this episode of Business Edge, Nicole and Chrissy discuss transitioning in and out of the for-profit and nonprofit world, as well as the lessons they’ve learned throughout these career transitions.
Nicole Klemp is a freelance writer and content marketing consultant with experience in B2B SaaS, technology consulting, nonprofit, and financial services industries. She helps her clients tell their stories with creative copy, compelling content, and sound strategy.
The Great Resignation with Steve Hartman
You’ve probably heard of the Great resignation, but what does it mean? Co-hosts Chrissy and Nicole talk with Alpha Kappa Psi CEO Steve Hartman about its impact on industries and consulting work, as well as questions surrounding changing career paths.
Steve Hartman is an experienced Chief Executive Officer with a demonstrated history of working in non-profit management. He is skilled in Strategic Planning, Philanthropy, Management, Business Development, and Marketing Strategy.
5 Great Business Podcasts for Your Summer Vacation
Summer is here and after a long (looong) year, many of us are ready to get out and take a road trip, visit family, or plan a vacation that involves relaxing near some body of water. But while you’re driving, flying, or lounging by the pool, there’s nothing better than throwing on a great podcast to pass the time.
So we decided to compile a list of shows perfect for those who want to continue learning and growing professionally, while still enjoying some summer R&R. Here’s a quick list of five popular options for your listening pleasure.
